Returns Policy

What can be returned?

Any Factory damaged products or items not as described.

Items being returned due to change of mind or wrong item will incur a 20% return fee.



When do items need to be returned by?Items need to be returned within 30 days of the items being received, We need to be notified in writing within 7 days of the intention to return.

 

Where do items need to be returned to?Items need to be returned to Website warehouse located at 286 Hume Hwy Lansvale 2166 NSW

 

How to return items?
Contact the store in writing with photos of any defects or issues, or reason of return

 

SHIPPING for returns?
Items are to be shipped back at customers expense, refund of shipping cost would depend on item inspection.

 

CREDIT for returns?
Items that meet the return policy would receive there refund within 7 days, 

 

Instore return option?
Returning to Store is available depending on state and item, please contact us through the website first.

 

Packing materials?
Items need to be returned in original packaging.